Frontline Service Operations

For the year 2002, the various NTC frontline units had accomplished the following:

  • Issued 131,737 licenses, permits and certificates

    •
  • Monitored 891,246 frequency channels

    •
  • Conducted 33,590 inspections/investigations

    •
  • 28,909 frequency assignments made

    •
  • Disposed 587 authorization and 1,081 administrative cases


PERFORMANCE INDICATOR
TARGET
ACCOMPLISHMENT
% INC./(DEC.)
Licenses, Permits, Certificates Issued
111,000
131,737
18.68%
Inspections/Investigations Conducted
35,000
33,590
-4.03%
Frequency Channels Monitored
525,000
891,246
69.76%
Administrative Cases Disposed
900
1,081
20.11%
Authorization Cases Disposed
250
587
134.80%
Frequency Assignments Made
41,000
28,909
-29.49%


The following table shows the comparative accomplishment of 2001 and 2002.


PERFORMANCE INDICATOR
2001
2002
% INC./(DEC.)
Licenses, Permits, Certificates Issued
119,914
131,737
9.86%
Inspections/Investigations Conducted
36,032
33,590
-6.78%
Frequency Channels Monitored
500,014
891,246
78.24%
Administrative Cases Disposed
1,114
1,081
-2.96%
Authorization Cases Disposed
405
587
44.94%
Frequency Assignments Made
48,069
28,909
-39.86%


Further streamlining of frontline services was realized with the issuance of the following Office Orders

  • Office Order 54-07-2002 Creation of NTC Field Office at General Santos City

    •
  • Office Order 02-08-2002 Management and Operation of NTC Iligan City Field Office


PARTICULAR
No.
Issued
Target
% on
Target
Ave. Proc.
time
1. LICENSING OPERATIONS
    1.1 Common Carrier Service
         Permit to Purchase/Possess
231
4 days
100.00%
3 days

         Radio Station License/Construction Permit
1,419
4 days
100.00%
4 days

         Certificate of Registration (VA S/Paging)
46
4 days
91.67%
4 days

         Certificate of Registration (Subscriber Units)
36
4 days
75.00%
2 days
         Renewal of Permits/RSL
`1,972
4 days
100.00%
3 days
         Other Permits
1,511
4 days
58.33%
4 days
    1.2 Broadcast Service
         Permit to Purchase
56
5 days
91.67%
5 days
         Permit to Possess
112
7 days
100.00%
7 days
         Construction Permit
128
8 days
100.00%
8 days
         New Temporary Permit
51
8 days
100.00%
8 days
         Radio Station License Renewal
700
5 days
100.00%
5 days
         TVRO Registration
107
4 days
91.67%
4 days
         TVRO Licenses
125
4 days
100.00%
4 days
         Other Permits
218
3 days
100.00%
3 days
    1.3 Fixed/Mobile Service
         Permit to Purchase/Possess
10,621
10 days
100.00%
7 days
         Radio Station License
13,008
10 days
100.00%
7 days
         Permit to import
151
2 days
100.00%
2 days
         Dealer’s/manufacturer’s Permit
94
25 days
100.00%
15 days
         Other Permits
46
2 days
100.00%
2 days
    1.4 Safety & Special Radio Service
         Permit to Purchase/Possess/CP
2,606
2 days
100.00%
2 days
         Radio Station License
1,918
4 days
100.00%
4 days
         Temporary Permit
37
2 days
83.33%
2 days
         Safety Radio Certificate
46
2 days
91.67%
2 days
         Exemption Certificate
21
2 days
66.67%
2 days
         Deletion Certificate
48
2 days
100.00%
2 days
         Permit to Transport
3
2 days
16.67%
1 days
         Authority to Survey
11
2 days
41.67%
2 days
         Authority to import
18
2 days
66.67%
2 days
         Other Permits/Certificates
3
4 days
33.33%
1 days
    1.5 Radio Operators & Training Schools
         Permit to Purchase/Possess/CP
7
2 days
100.00%
1 days
         Radio Operators Certificate
16,121
1 days
25.00%
2 days
    1.6 Equipment Standards Service
         ACE Type-Approval/Acceptance Certificate
142
5 days
100.00%
3 days
         CPE Type-Approval Certificate
121
5 clays
100.00%
3 days
         CPE Supplier Accreditation Certificate (New)
9
5 days
50.00%
3 days
         CPE Supplier Accreditation Certificate (Ren.)
13
5 days
833.33%
3 days
         CPE Supplier Accreditation Certificate (Mod.)
82
3 days
100.00%
2 days
         CPE Permit to Import
834
4 days
100.00%
2 days
    1.7 Regional Licensing Operations
         New Radio Station License
6,987
5 days
95.10%
4 days
         New Radio Operators Certificate
6,973
7 days
96.98%
8 days
         Renewed Radio Station License
30
5 days
97.22%
2 days
         Renewed Radio Operator’s Certificate
21,820
5 days
99.52%
2 days
         Other Permits
13,244
3 days
98.82%
2 days
2. FREQUENCY MANAGEMENT
         Frequency Assignment Study
478
30 days
45.27%
13 days
3. CASE DISPOSITION
    3.1 Authorization Cases
         Certificate of Public Convenience & Necessity
41
  
         Certificate of Public Convenience/Cert. of Authority
111
         Provisional Authority (Telecom)
23
         Provisional Authority (Broadcast)
163
         Others
249
    3.2 Administrative Cases
         Central Office
52
  
         Regional Offices
1,029